Full tech schedules. Zero no-show calls.
A pest control no-show costs you the slot and the upsell. Automated multi-touch reminders drop your no-show rate below 3%.
The problem
Pest control appointments get forgotten. Quarterly treatments especially — the customer agrees in March, forgets by June. A no-show wastes a technician's morning and leaves a gap no last-minute booking can fill. Industry average no-show rates run 12–18% without a reminder system.
How it works
We build a sequence of automated touchpoints tied to your scheduling system: a confirmation text when the appointment is booked, a 48-hour email reminder with prep instructions (move dog, clear kitchen), a 2-hour day-of SMS, and a 30-minute ETA notification from the tech. Each message includes a one-tap reschedule link if the customer needs to move the appointment.
What you get
Multi-channel reminder sequence
Confirmation → 48h email → 2h SMS → 30min tech ETA — all automated.
Prep instruction message
Reminder email includes pest-specific prep steps to reduce on-site delays.
One-tap reschedule link
Customer taps a link to pick a new slot without calling — empty slot fills automatically.
Tech ETA broadcast
Real-time SMS with tech name and arrival window sent 30 minutes before arrival.
Post-visit review request
Automated Google review request sent 2 hours after job close.
Annual / quarterly renewal prompts
Automated re-booking request sent 2 weeks before annual contract anniversary.
Common questions
Which scheduling software does it connect to?
PestPac, ServiceTitan, Jobber, and any scheduler with a webhook or API.
Can the prep instructions change by pest type?
Yes — bed bug prep differs from rodent, from termite. Messages are dynamic per job type.
Does the review request know which tech did the job?
Yes — the review request can personalize by technician name and rating them specifically.
Cut your no-show rate to under 3%
Tell us about your business and we\'ll scope this for you — no commitment required.
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